Guiding Light Results & Spiritual Coaching
Last updated: [Insert Date]
At Guiding Light Results & Spiritual Coaching, high-quality coaching services are provided. This Refund Policy explains your rights and obligations regarding cancellations and refunds, recognising that circumstances can change.
1. Program Fees
- The total fee for the 8-Week Clarity & Confidence Journey program is payable in full before the first session, unless another arrangement has been agreed to in writing.
- Payment secures your place in the program and confirms your commitment to the coaching journey.
2. Cancellations
- If you wish to cancel your program before completion, you must notify the Coach in writing with at least 7 days’ notice, including a brief explanation of your reason for cancellation.
- The Coach reserves the right to terminate the coaching arrangement with 7 days’ written notice if they feel they are no longer the best fit to support you.
- Where less than 24 hours’ notice is given for cancelling or rescheduling an individual session, that session may be forfeited and will not be eligible for a refund.
3. Refunds
- Refunds will be provided for any unused sessions, calculated on a pro-rata basis.
- Sessions that have already taken place are non-refundable.
- Where less than 24 hours’ notice is given for cancelling or rescheduling an individual session, that session may be forfeited and will not be eligible for a refund.
4. Emergencies and Unforeseen Circumstances
- In the case of emergencies or unforeseen circumstances affecting the Coach, efforts will be made to reschedule the session at the earliest convenience.
- If rescheduling is not possible, a refund for that session will be issued.
5. Contact
For all refund or cancellation requests, please contact:
Guiding Light Results & Spiritual Coaching
Coach: Irene Kelvin
Email: irene@guidinglightcoaching.com.au
6. Governing Law
This Agreement is governed by the laws from time to time in force in the state of New South Wales.Both parties agree to unconditionally submit to the exclusive jurisdiction of the Courts of New South Wales for determining any dispute concerning this Agreement.
