Privacy Policy

Guiding Light Results & Spiritual Coaching
Last updated: Monday 6/10/2025
At Guiding Light Results & Spiritual Coaching, your privacy is respected and protected. This Privacy Policy explains how your personal information is collected, used, and safeguarded when you engage with the services or visit the website.

1. Collection of Personal Information

Personal information such as your name, contact details, date of birth, and relevant background information may be collected when you:

• Enquire about or enrol in coaching services.
• Complete coaching questionnaires or intake forms.
• Communicate with us via phone, email, SMS, or through the website.

Only information reasonably necessary to provide coaching services and support your journey is collected.

2. Use of Personal Information

Your personal information is used to:

• Deliver coaching services tailored to your goals and needs.
• Schedule sessions and communicate with you.
• Provide resources and follow-up support.
• Meet professional certification or compliance requirements (see section 3).

All information provided during coaching sessions is intended for general educational and informational purposes only. It is not financial, medical, legal, or psychological advice.

3. Certification Requirements

• To meet ongoing professional development and certification requirements, your name and contact details may be provided to the International Coaching Federation (ICF) to confirm that coaching sessions have taken place.
• No details about the content of your sessions will ever be shared without your explicit written consent.
• If you prefer not to have your name provided for this purpose, you may notify the Coach in writing.

4. Confidentiality

Everything you share during coaching sessions is treated as private and confidential. Information will never be disclosed without your consent, except in the following circumstances:

• When disclosure is required by law, court order, or subpoena.
• When there is a risk of harm to yourself or others.
• When the information relates to illegal activity.
• When the information is already public or obtained from another source not bound by confidentiality.

Session notes are securely stored either electronically (password protected) or manually in locked storage.Recording of coaching sessions is not permitted.

5. Testimonials and Anonymised Data

Testimonials or anonymised examples from your coaching experience will only be used with your prior written consent.

6. Data Security

Reasonable steps are taken to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.While every effort is made to safeguard your information, no method of storage or transmission over the internet is completely secure.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information held about you.
• Request corrections if you believe your information is inaccurate, incomplete, or outdated.
• Withdraw consent for the use of your personal information for certification purposes.

8. Use of Services at Your Own Risk

By engaging in coaching services, you acknowledge that you are responsible for your own decisions, actions, and results.Guiding Light Results & Spiritual Coaching is not liable for outcomes based on the coaching process.

9. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.Any changes will be published on this website with the updated date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Guiding Light Results & Spiritual Coaching

Coach: Irene Kelvin